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FAQ
Do I need to confirm my payment? How do I confirm it?
Payment confirmation is mandatory for all accepted payment methods (Bitcoin as well). For payment confirmation you'll have to use the confirmation form in your invoice sent by email or the confirmation link available in “My Orders” section of your account. We'll automatically receive the payment data if you use one of those two.
Related questions
Which payment methods do you accept?
How do I make a payment though?
I forgot to save payment data and I can’t find any order confirmation mails with my invoice. What should I do now?
How can I change the payment method?
I’ve sent you a wrong MTCN control number/reference number or I need to update my payment information, what should I do next?
Will I get a confirmation you’ve received my payment?
Why wasn't my Western Union picked up yet?
Do I have to choose deposit in bank account or cash pick up when I make a money transfer?
What about Bitcoin? I am having troubles using it.