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FAQ
FAQ CATEGORIES
My orders
My account
I can’t reach my account, apparently your website is down!
How do you keep all my data safe?
I can’t login to my account, how do I retrieve my password?
How do I create my account?
How do I delete my account?
Hey, where is my password reset information? I haven't received any mails.
Do I need an account to place an order?
Payment
Which payment methods do you accept?
How do I make a payment though?
I forgot to save payment data and I can’t find any order confirmation mails with my invoice. What should I do now?
How can I change the payment method?
Do I need to confirm my payment? How do I confirm it?
I’ve sent you a wrong MTCN control number/reference number or I need to update my payment information, what should I do next?
Will I get a confirmation you’ve received my payment?
Why wasn't my Western Union picked up yet?
Do I have to choose deposit in bank account or cash pick up when I make a money transfer?
What about Bitcoin? I am having troubles using it.
Shipping and delivery
How soon you will ship my order?
Do I have to sign for the package?
Will you send me a tracking number for my shipment(s)? When should I receive it?
My online tracking information is not updated for a while or my tracking number shows that the package was delivered but I haven't received it.
Hey, you’ve sent me multiple tracking numbers, which is the correct one?
Do you offer a reship policy in case of seizure?
Do you reship the products that were damaged during the transportation?
Do you offer express shipping?
Can I use a P.O. Box? How about an APO or FPO address?
Do I have to use a real name and address for the delivery?
I am still worried. How do you wrap the shipments?
Why my tracking number is not working?
Shipping cost?
Can I return my order?
Products and Website
Orders are made only through the website
Copyright 2008-2025 Steroidify.ltd®
Copyright 2008-2025 Steroidify.ltd®