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FAQ
Shipping and delivery
Hey, you’ve sent me multiple tracking numbers, which is the correct one?
FAQ
Hey, you’ve sent me multiple tracking numbers, which is the correct one?
Your order was split in multiple packages and each of them will have their own tracking code. In the rare instance when we may send you a wrong tracking number, we will update the correct tracking information immediately and will send a confirmation as well.
Related questions
How soon you will ship my order?
Do I have to sign for the package?
Will you send me a tracking number for my shipment(s)? When should I receive it?
My online tracking information is not updated for a while or my tracking number shows that the package was delivered but I haven't received it.
Do you offer a reship policy in case of seizure?
Do you reship the products that were damaged during the transportation?
Do you offer express shipping?
Can I use a P.O. Box? How about an APO or FPO address?
Do I have to use a real name and address for the delivery?
I am still worried. How do you wrap the shipments?
Why my tracking number is not working?
Shipping cost?
Can I return my order?