loginx
NEW CUSTOMER
Create your account to get started today
Registerx
RECOVER PASSWORD x
home
FAQ
Shipping and delivery
Do you reship the products that were damaged during the transportation?
FAQ
Do you reship the products that were damaged during the transportation?
We can reship any damaged products, but only based on a proof that you'll have to come with. The same rule will be applied for alleged wrong or incomplete orders.
Related questions
How soon you will ship my order?
Do I have to sign for the package?
Will you send me a tracking number for my shipment(s)? When should I receive it?
My online tracking information is not updated for a while or my tracking number shows that the package was delivered but I haven't received it.
Hey, you’ve sent me multiple tracking numbers, which is the correct one?
Do you offer a reship policy in case of seizure?
Do you offer express shipping?
Can I use a P.O. Box? How about an APO or FPO address?
Do I have to use a real name and address for the delivery?
I am still worried. How do you wrap the shipments?
Why my tracking number is not working?
Shipping cost?
Can I return my order?