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FAQ
Do you offer a reship policy in case of seizure?
Yes, we do. Our reship policy is pretty permissive for the most of the countries we ship to.
PLEASE BE ADVISED: No reship policy for Canada, Australia, Sweden, Denmark, Norway, Switzerland, Qatar, Saudi Arabia, South Korea and Singapore.
PLEASE BE ADVISED: No reship policy for Canada, Australia, Sweden, Denmark, Norway, Switzerland, Qatar, Saudi Arabia, South Korea and Singapore.
Related questions
How soon you will ship my order?
Do I have to sign for the package?
Will you send me a tracking number for my shipment(s)? When should I receive it?
My online tracking information is not updated for a while or my tracking number shows that the package was delivered but I haven't received it.
Hey, you’ve sent me multiple tracking numbers, which is the correct one?
Do you reship the products that were damaged during the transportation?
Do you offer express shipping?
Can I use a P.O. Box? How about an APO or FPO address?
Do I have to use a real name and address for the delivery?
I am still worried. How do you wrap the shipments?
Why my tracking number is not working?
Shipping cost?
Can I return my order?