home FAQ My orders My order is incomplete. I have only received a part of it.

My order is incomplete. I have only received a part of it.

We may take the decision to split your order in two separate packages or ship from different warehouses each time you place an order with us; Factors like order size and final destination will be considered so that we can ensure a fast and secure transit. Check your account, tracking information will be updated with a new tracking number as soon as it will be available. A new tracking information email will be sent as well.

Related questions