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FAQ
How do I check the status of my order?
Any status changes of your order will be confirmed via email. E.g. when we will ship your order you’ll get an email confirmation. As soon as it is available, a tracking number will be provided as well. In addition you can review your orders (order history and current order status) in “My Orders” section of your account.
Related questions
How long does the whole process take, from placing an order till receiving the package?
Can I use multiple discounts for the same order?
My discount code is not working!
Do I get any discount for bulk orders?
My order is incomplete. I have only received a part of it.
How do I change my order?
What if a product is out of stock?
Is it there a minimum order?
How do I know if my order has been placed successfully?
How do I place an order?